30-day free returns on all items
If something isn’t right, send it back. Return shipping is on us, and refunds go back to your original payment method.
30-day returns
We offer 30-day returns on all items.
Free return shipping
Contact us and we’ll send you a prepaid return label.
Same condition
Items must be returned in the same condition they were received.
Quick refunds
Refunded to your original payment method within 5 business days of receiving the return.
How to return an item
Return shipping is free. We send you the label.
Send it back
Pack the item in the same condition you received it and ship it with the prepaid label.
Get your refund
Refunds are issued to the original payment method within 5 business days of receiving the return.
Returns FAQ
Straight from our refund policy.
Email hello@greatlakesknifecompany.com and we’ll get back to you within 1 business day.
Which items can I return?
We offer 30-day returns on all items, new and pre-owned.
Do I pay for return shipping?
No. Return shipping is free: contact us and we’ll send you a prepaid return label.
What condition does the item need to be in?
Items must be returned in the same condition they were received.
When will I get my refund?
Refunds are issued to the original payment method within 5 business days of receiving the return.
Have a question before you buy?
We’re happy to help. Email hello@greatlakesknifecompany.com.